Refund Policy
Effective as of: August 12, 2026
At Electric Shaver for Women, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and refund process under the following conditions.
1. 30-Day Return Window
You may return most new, unused items within 30 days from the date of delivery for a full refund. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Condition of Returned Items
All returned items must be:
- Unused and in their original, pristine condition.
- In their original packaging, including all accessories, manuals, and promotional materials.
- Free from any signs of wear, damage, or alteration.
Items that do not meet these conditions may be subject to a partial refund or refusal of the return.
3. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact Us: Send an email to support@womenelectricshaver.com within 30 days of receiving your order. Please include your order number, the item(s) you wish to return, and the reason for the return.
- Receive RMA Number: Our customer service team will review your request and, if eligible, provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to send back your item(s). Do not send items back without an RMA number, as this may delay or prevent your refund.
- Package Your Item: Securely package the item(s) in their original packaging, including all original contents. Clearly write the provided RMA number on the outside of the package.
- Ship Your Item: Ship the package to the address provided by our customer service team.
4. Customer Responsible for Return Shipping Costs
Unless the item is damaged or defective upon arrival (see section 6), the customer is responsible for all return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
5. Refund Method and Processing Time
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days after we receive and process the returned item. Please note that it may take additional time for your bank or credit card company to post the refund to your account.
6. Non-Returnable Items
Certain types of items cannot be returned:
- Hygiene Products: For health and safety reasons, personal care items such as electric shavers, once opened or used, are generally non-returnable unless defective upon arrival.
- Personalized Items: Products that have been customized or personalized specifically for you.
- Clearance or Sale Items: Items marked as "final sale" or clearance are typically non-returnable and non-refundable.
- Gift cards.
Please check the product description carefully before purchasing.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@womenelectricshaver.com within 7 days of delivery. Please provide your order number and clear photos of the damage or defect. We will offer you a free replacement or a full refund, and we will cover the return shipping costs for damaged/defective items.
8. Exchange Policy
We generally do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above to return the original item for a refund, and then place a new order for the desired item.
9. Late or Missing Refund Troubleshooting Steps
If you haven’t received a refund yet, please take the following steps:
- Check your bank account again.
- Contact your credit card company. It may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at support@womenelectricshaver.com.
10. Contact Information
For any questions regarding our Refund Policy, please contact us at:
Electric Shaver for Women
Email: support@womenelectricshaver.com
Website: https://womenelectricshaver.com